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Update & Support Agreement <br /> Contract No CI36908 <br /> This agreement (Agreement) is between the City of Redlands (hereafter the User), as specified <br /> in paragraph 9 1, and Azteca Systems, Inc (hereafter Azteca Systems), a Utah corporation, with <br /> its principal place of business at 11075 South State Street, Suite#24 Sandy, Utah, 84070 Azteca <br /> Systems and the User have entered into a license agreement with respect to use of The Cityworks <br /> Software (the"Cityworks Software License Agreement"), and User also desires to secure <br /> software Cityworks update and support services from Azteca Systems with respect to such <br /> Software as more specifically enumerated in this Agreement <br /> THE PARTIES AGREE AS FOLLOWS. <br /> 1 DEFINITIONS <br /> I 1 "Covered Software" shall mean the particular Software, scripts, interfaces and custom <br /> code identified in paragraph 9 3 <br /> 12 "Custom Applications" shall mean any scripts, interfaces, reports or program code <br /> requested by the Licensee, other than Program Modifications to the Cityworks applications <br /> that provide specific functionality uniquely designed for the Licensee Any Custom <br /> Applications delivered to Licensee shall NOT become part of the Licensed Software unless <br /> otherwise specified in section 9 3 The Custom Applications scripts, interfaces,reports and <br /> program code shall be provided to the client as a deliverable and client shall have full <br /> ownership rights for the Custom Applications However, Azteca Systems shall retain the <br /> right to utilize, modify and enhance the scripts, interfaces, reports or program code of the <br /> Custom Applications as Azteca Systems deems appropriate <br /> 1 3 "Effective Date" shall mean the date on which User receives the Software Cityworks <br /> software from Azteca Systems in accordance with the Cityworks Software License <br /> Agreement, Contract No C1.36908, between User and Azteca Systems dated <br /> 14 "Licensed Software" shall mean the particular Software identified in the Cityworks <br /> Software License Agreement <br /> 15 "Program Fixes" shall mean minor corrections to the Licensed Software to correct <br /> deviations in the Licensed Software Any Program Fixes delivered to User shall become <br /> part of the Licensed Software under the Cityworks Software License Agreement <br /> 16 "Program Modifications" shall mean new versions of or additions to the Licensed <br /> Software, which adds to or alters the function(s) of the Licensed Software and new <br /> modules or products adapted to interface with the Licensed Software and add to or alter the <br /> function(s) of the Licensed Software, requested by the User Any Program Modifications <br /> delivered to User shall become part of the Licensed Software under the Cityworks <br /> Software License Agreement <br /> C-\Usets\blhasiam\AppData\l_ocal\MicrosoftlWindows\Tempoiary Internet Files\Content.0ut1ook113ZXI]69\CITYWORKS Update Support.doc <br /> I <br /> Update&Support Agreement <br />