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AGREEMENT TO PERFORM PROFESSIONAL SERVICES <br />This agreement fot the provision of ShoreTel Phone System Support services ("Agreement") <br />is made and entered in this 26"' day of Febi uary, 2018 ("Effective Date'), by and between the City <br />of Redlands, a municipal corporation ( `City)' and IntelesysOne ("Consultant") City and Consultant <br />are sometimes individually referred to herein as a "Party" and, togethei, as the `Parties ' In <br />consideration of the mutual promises contained herein, City and Consultant agree as follows <br />ARTICLE 1 — ENGAGEMENT OF CONSULTANT <br />1 l City hereby engages Consultant to provide ShoreTel Phone System Support services <br />foi City's Management Services Department (the "Services") <br />1 2 The Services shall be performed by Consultant in a professional manner, and Consultant <br />represents that it has the skill and the professional expertise necessary to piovide the <br />Services to City at a level of competency presently maintained by other practicing <br />professional consultants in the industry providing like and similar types of Services <br />ARTICLE 2 — SERVICES OF CONSULTANT <br />2 1 The Services that Consultant shall perforin are more particulat ly described in Exhibit <br />"A," entitled "Scope of Services," which is attached hereto and incorporated herein by <br />reference <br />22 Consultant shall comply with applicable federal, state and local laws and regulations in <br />the performance of the Services <br />ARTICLE 3 — RESPONSIBILITIES OF CITY <br />3 1 City shall make available to Consultant public information in its possession that may <br />assist Consultant in performing the Services <br />32 City designates Danielle Garcia, Dnectoi of Management Services, as City's representative <br />with respect to performance of the Services, and such person shall have the authority to <br />transmit instructions, receive information, interpret and deme City's policies and decisions <br />with respect to performance of the Services <br />ARTICLE 4 — PERFORMANCE OF SERVICES <br />4 1 Consultant shall perform the Services in a prompt and diligent mannel The Services shall <br />commence on the Effective Date of this Agreement, and shall be completed to the <br />satisfaction of City by February 26. 2020, unless the Services are terminated earliet as <br />provided for herein <br />11ca\djmlAgreemenls%SltoreTel System Support Proiessionat Services Agreement.docx <br />