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ORDINANCE NO.2944 AN ORDINANCE OF THE CITY OF REDLANDS AMENDING CHAPTER 13.12 OF THE REDLANDS MUNICIPAL CODE RELATING TO UTILITY DUE DATES THE CITY COUNCIL OF THE CITY OF REDLANDS DOES ORDAIN AS FOLLOWS: Section 1. Section 13.12.020 of the Redlands Municipal Code, titled "Due Date," is hereby amended to read as follows: "13.12.020: DUE DATE: A. The city may use a unified billing system for city provided services. The charges for water, wastewater, and refuse service, or any other city provided services, may be billed on one bill and collected as one item. Failure to pay the amount due in full for any of the services may result in the discontinuation of water services. B. All bills and charges for service shall be due and payable upon presentation and shall become delinquent twenty six (26) days thereafter. If the bill is not paid on, or prior to, said due date, the billing shall be considered delinquent and a late charge shall be levied upon the unpaid balance as follows: 1. For any account with an unpaid balance, a onetime charge of ten percent (10%) of the unpaid balance per service shall be assessed. 2. This charge shall be due and payable immediately upon accrual. 3. Upon request from the customer, one (1) late charge may be waived by city staff once every twelve (12) months. 4. In lieu of imposing a late charge upon a customer's delinquent water service billings, the City may offer to any customer of the city's water service who has a delinquent water service billing the option to participate in the city's automatic payment plan rather than be responsible for the payment of late charges pursuant to subsection 1, above. Such participation, if agreed to by the water service customer, shall be for a period of one (1) year. In the event the customer terminates his or her participation in the automatic payment plan during such one (1) year period, the customer shall immediately become liable for the late charges and penalties that would otherwise have been imposed on the customer's delinquent water service account. C. Service may be discontinued upon written notice required by law if payment of all charges is not made prior to the date such service becomes delinquent, to the extent authorized by law. D. If any owner or agent pays for water service on more than one property or unit, service may be discontinued on all properties for failure to pay on any one property. Procedures 1:A0rdinances\Nos 2900-2999 in Word\2944 Amending Chapter 13.12 Clean.dou