8461 - Laserfiche WebLink

Home Browse Search

RESOLUTION NO. 8461 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF REDLANDS ASSIGNING AN AMERICANS WITH DISABILITIES ACT (ADA) COORDINATOR, UPDATING A GRIEVANCE PROCEDURE FOR COMPLAINTS RELATING TO THE AMERICANS WITH DISABILITIES ACT, AND RESCINDING RESOLUTIONS NO. 6248 AND 7171 WHEREAS, assigning an Americans with Disabilities Act (ADA) Coordinator and updating the grievance procedure for complaints relating to the ADA is needed for the City of Redlands; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF REDLANDS AS FOLLOWS: Section 1. The City Council of the City of Redlands hereby authorizes the City Manager, or his/her designee, to be an ADA Coordinator. Section 2. The City Council of the City of Redlands hereby adopts the following Grievance procedure pursuant to the Americans with Disabilities Act: "This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act. It may be used by any member of the public who wishes to file a complaint alleging discrimination on the basis of his or her disability and the policies or the provision of services, activities, and programs of the City of Redlands. The complaint should be in writing and contain information about the alleged discrimination such as the name, address, and phone number of the complainant, and the location, date, and description of the problem. Alternative means of filing complaints such as personal interviews or a recording of the complaint will be made available for persons with disabilities upon request. The complaint should be submitted by the complainant as soon as possible, but not later than sixty (60) calendar days after the alleged violation, to: ADA Coordinator City of Redlands P.O. Box 3005 35 Cajon Street, Suite 15A Redlands, CA 92373 (909) 798-7584 Within fifteen (15) calendar days after receipt of the complaint, the City's ADA Coordinator will meet with the complainant to discuss the complaint and its possible resolution. Within fifteen (15) calendar days after the meeting, the City will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City and offer options for substantive resolution of the complaint. 1 I:\Resolutions\Res 8400-8499\8461 Assigning ADA Coordinator.docx I:\Resolutions\Res 8400-8499\8461 Assigning ADA Coordinator.docx