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LCP tracker <br />LCPtracker, Inc. <br />Master Subscription Software as a Service Agreement <br />THIS MASTER SUBSCRIPTION SOFTWARE AS A SERVICE AGREEMENT <br />("Agreement") is entered into as of September 5, 2023 (the "Effective Date") between <br />LCPtracker, Inc., a California corporation with a place of business located at 117 East <br />Chapman, Orange, California 92866 ("LCPtracker") and the City of Redlands, a municipal <br />corporation and general law city with a place of business located at 35 Cajon Street, <br />Redlands, CA 92373 and its Affiliates ("Client", together with LCPtracker the "Parties", <br />and each a "Party"). The Parties agree as follows: <br />1. DEFINITIONS. <br />a. "Affiliate" means any entity which directly or indirectly controls, is controlled by, or is <br />under common control with the subject entity. Control, for purposes of this definition, means <br />direct or indirect ownership or control of more than fifty percent (50%) of the voting interests <br />of the subject entity. <br />b. "Aggregated Statistics" means data and information related to Client's and Users' use of <br />the Services that is used by LCPtracker in an aggregate and anonymized manner, including <br />to compile statistical and performance information related to the provision and operation of <br />the Services. <br />c. "Applicable Law" means all federal, state, local and other laws, rules and regulations, <br />ordinances, interpretive letters and other official releases of or by any governmental <br />authority, decrees, orders and codes as the same are amended from time to time and as are <br />applicable to a Party's performance of its obligations under the Agreement, including any <br />applicable law relating to the privacy or processing, protection, collection, use, or disclosure <br />of personally identifiable information as more particularly described in any such applicable <br />law. <br />d. "Client Data" means all Client and User electronic information entered into the Services <br />or otherwise provided from Client to LCPtracker pursuant to this Agreement. <br />e. "Documentation" means this Agreement, the applicable Product Schedule, and (i) for <br />LCPtracker Professional, the online user guide (Administrator Manual or Contractor Manual as <br />appropriate) for the Services, accessible via login at LCPtracker online, and updated from time to <br />time, or (ii) for Workforce Manager, the LCPtracker guides entitled "How to Access Workforce <br />Manager", "Creating a New Administrator Profile" and "WFMHow to reset your password', that <br />are supplied to Client on request, are accessible via login at LCPtracker online, and that may be <br />updated from time to time. Updates of the Documentation in Section 1(e)(i) and (ii) are in <br />LCPtracker's sole discretion. <br />f. "LCPtracker IP" means the Services, the Documentation, and any intellectual property <br />provided to Client or any User in connection with the foregoing. For the avoidance of doubt, <br />LCPtracker IP includes Feedback and Aggregated Statistics, as provided herein. Herein, <br />"intellectual property rights" means any registered and unregistered rights granted, applied for, or <br />otherwise now or hereafter in existence under or related to any patent, copyright, trademark, or <br />trade secret or intellectual property rights laws in any part of the world. <br />g. "Malicious Code" means viruses, worms, time bombs, Trojan horses and other harmful <br />or malicious code, files, scripts, agents or programs. <br />Page 1 of 16 <br />Ver LCP.V4.22-I:\cmo\Agreements\LCPtracker FY22-0210.docx jm <br />