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EXHIBITA—SCOPE OF SERVICES <br /> Public Records Request (PRR) System <br /> Implementation Plan & <br /> Estimated Timeframes <br /> Target Implementation Milestones Allocated <br /> Time (Performed by Destiny Software,Inc) <br /> • Setup of PRR Hosted Sites(Training&Production) 1 day <br /> • Admin level training (Spread over 2 to 3 weeks) 4 S Hours <br /> • Go Live TBD <br /> • Ongoing Support and Training--as needed <br /> Training Session#1 90 Min <br /> a System Overview(Go over the features of the application) <br /> b PRR Setup <br /> • Options Page <br /> • Liaisons <br /> • Departments <br /> • Codes Setup <br /> • Letter Templates <br /> • Custom Text <br /> Training Session#2 90 Min <br /> a How Requests Are Created <br /> + Created From Website <br /> • Internally Created <br /> b Managing Requests <br /> • Request Page <br /> + Status Page <br /> • Tasks Page <br /> • Routing Page <br /> • Email Page <br /> + Attachments Page <br /> + Fees& Notification Page <br /> Training Session#3 90 Min <br /> a Past and Coming Due Requests/Detail <br /> b PRR Search <br /> c Charts and Reports <br /> d Wrap-up <br />