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Docusign Envelope ID: A0158746-6D88-4277-9179-BDBEDF669057 <br />Free Services Amount <br />Customer will receive the amount(s) indicated below (the "Free Service Amount"), which will be applied against charges for the <br />recurring Services set forth in this Order Form and any applicable taxes and fees associated with those Services invoiced by <br />RingCentral. The Free Service Amount is non -transferable and non-refundable and will expire upon termination of this Order Form, <br />The Customer will be responsible for paying for any additional services and products ordered, and any applicable associated taxes and <br />fees. <br />RingEX Free Services Amount: 18,392.91 US Dollars <br />RingCX Free Services Amount: 3,300.00 US Dollars <br />Customer Reference. Customer may promote their use of RingCentral services and agrees that RingCentral may identify customer <br />as a user of the services. All press releases or quotes regarding Customer's use of service will be pre -approved by Customer, which <br />consent will not be unreasonably withheld. <br />Add -on Services. Customer is responsible for reviewing additional terms and conditions that may apply to RingCentral add -on <br />services (where available) and certain Advanced Support Services listed on this order form, and which are available at <br />https://www.ringeentral.com/legal/add-on-services.htm1. <br />�� ■ «�, ib3�'� c r•� cry <br />RingCX <br />RingCX Analytics. RingCX Analytics includes real-time and historical reporting as custom and pre -built visual dashboards with pre- <br />defined reports. RingCentral will retain historical reporting data according to your selected historical data retention period after which <br />data will be purged on a rolling basis. Retention periods apply to all users of the RingCX product and will be billed on a per seat per <br />month basis. <br />RingCentral will retain one year's worth of historical reporting data after which any data older than one year, will be purged. Access <br />to longer periods of analytics data may be purchased according to the table above. The applicable retention period selected for the <br />Services above is 2 years. <br />Customer must contact RingCentral support to modify historical reporting data retention periods, if available. <br />IN WITNESS WHEREOF, the Parties have executed this Initial Order Form above through their duly authorized representatives. <br />Customer <br />City of Redlands <br />B: <br />v �AL ./10_� <br />Name: MA91D SmteepD <br />Title: M AYO R <br />Date: � f 3 - J <br />ATTEST: <br />RingCentral <br />RingCentral, Inc. <br />[�EFNF-4 <br />by: <br />riby I, <br />By: <br />Michael Fiocca <br />Name: <br />Title: RVP SLED west <br />5/20/2025 <br />Date: <br />InI tal Order Form Page 3 of 3 <br />