Contracts & Agreements_7-2017 - Laserfiche WebLink

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2) The County shall be responsible for coordinating Backbone access and implementing terms and conditions of such use, including one-time and recurring costs to be paid by such new Customers 3) County shall monitor non-governmental Customers of the Backbone If the future needs of public safety/local government expand to the point of competition with non-governmental use of the Backbone, said non- governmental Customers may be required by the County to vacate their use of the Backbone 4) Non-govemmental Customers shall generally be removed in reverse order of their entry into the System, i e , the last Customer to enter the System will customarily be the first to be removed unless any other Customer(s) voluntarily relinquishes access 5) Non-governmental Customers being removed from the System shall have ninety (90) days to remove their equipment or transfer their operations to another communications system F) Backbone Ownership It is understood that County has ownership of the Backbone, and upon any termination of this agreement by County or by Customer, any and all rights, title, and interest in the Backbone shall remain with the County Customer shall retain all rights, title, and interest in its own Field Equipment II MHz RADIO AND EQUIPMENT MAINTENANCE SERVICES The County of San Bernardino Information Services Department (ISD) provides a number of 800 MHz radio and equipment maintenance services that are available to public safety and local governmental agencies in the county of San Bernardino, as well as other governmental and safety related non-governmental customers Maintenance services provided for under this agreement consist of 800MHz Backbone Radio Equipment, 800 MHz Mobile/Portable Radio Equipment, 800 MHz Vehicular Radio Modems (VRMs), 800 MHz Radio Dispatch Equipment, and 800 MHz Radio Battery Replacement Specific charges for such service(s) are set forth and attached hereto as Exhibit A, "800 MHz Radio Communications System Access/Paging Services and Payment Terms" A) County Responsibilities in Providing Maintenance Services 1) Maintain sufficient "loaner equipment' or"spare" mobile radios to temporarily replace equipment that is removed from service for maintenance reasons 2) Remove, reinstall and maintain Customer owned radios or other covered equipment that has become defective from normal wear and usage ISD shall determine if defects are normal wear and usage, said determination will be final Repair work will be performed at ISD or elsewhere as prescribed by ISD 3) Maintenance for Customer owned Radio Dispatch Equipment and Backbone Radio Equipment will be provided 24 hours per day, seven days per week with a two hour response time Maintenance for VRMs, and Mobile/Portable Radios to be provided during normal County work hours on normal County business days After hours service will be available on a premium rate basis 4) ISD reserves the right to subcontract for all or part of seances from authorized Motorola repair facilities 5) ISD assumes no liability for equipment failure in the field, or for any adverse consequences caused by such failed equipment 6) ISD assumes no liability for failure to provide or delay in providing services, under this agreement B) County Services Provided on a Time and Materials Basis 1) Service required due to Customer abuse or abnormal wear 2) Service to correct attempts by Customer or unauthorized third parties to repair or modify equipment 3) Facility electrical problems at Customer location(s) or vehicle electrical problems Page 3 of 10